ISO 9001:2000 Certified
Reed Manufacturing Services is committed to meeting or exceeding its customerís expectations. Management has established Quality objectives to measure the Quality System and its performance in order to ensure the continued improvement of its processes and the meeting of its objectives.
If you take this statement and examine our systems you will find that Reed Mfg Services commitment to quality is not fluff, but real stuff. Our goal is the production of 100% conforming parts. We do not attempt to inspect the quality into the product, we attempt to build the quality into the process. We plan to prevent a problem from ever occurring.
Our goal is to deliver 100% to specification parts and we strive every day to achieve that goal. Every attempt on our part is made to prevent errors and to catch any errors before the parts get to your dock. If we fail at this mission, then we have a problem and you have our attention and my promise that we will resolve the problem as quickly as possible.
We are ISO 9001:2000 certified, not because any of our customers required it, but because we are committed to quality. I strongly believe that quality is not a bunch of fancy gauges and gadgets but a mindset, a commitment to both the customer and to ourselves, so with the proper mindset and the proper tools, quality is achieved.